We want you to love your LeeLoo Bird jewelry! But if for any reason you are unhappy with your purchase, we gladly offer you a refund after reception of the item returned.

LeeLoo Bird only accepts exchanges for rings and if the customer requires another size in the same style.

Please note:

  • Valid proof of purchase is required for all returns.
  • Items must be returned within 21 days from the date of purchase to qualify for a refund or a ring size exchange. Any item returned after the stated time period will be refused.
  • For hygiene reasons, we are not able to accept returns on Earrings unless they are faulty.
  • We do not accept returns on items purchased on sale or with a promo code.
  • Items must be returned in their original LeeLoo Bird packaging, undamaged, unworn and properly secured. Therefore, please pack the item carefully and we recommend that you use a secure and tracked service for your own protection. We cannot accept responsibility for any items lost or stolen in transit.
  • All refunds will be deducted by $25 for handling fees.
  • LeeLoo Bird cannot refund: PayPal fees, delivery cost, or any international tax or duties paid.
  • LeeLoo Bird does not offer free returns for ring size exchanges. A postage fee of USD 20 will be charged prior sending.

To arrange a return for refund or exchange (ring), please email hello@leeloobird.com quoting your name, address, details of the product with the reason for return.